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Q&A

  • Hotel / Guest rooms

    Is it okay if the check-in time is late?

    Check-in time is until 24:00.
    Please be sure to contact us after 24:00.
    If you do not contact us, we may cancel your request.
  • Hotel / Guest rooms

    About mobile charger

    Available as rental equipment.
    However, the number is limited, so please contact the front desk as soon as possible.
  • Hotel / Guest rooms

    Luggage storage before check-in and after check-out.

    Yes.Yes, available.
    If you arrive earlier than check-in time,
    Luggage can be stored at the front desk until check-in.
    Luggage can be stored Continue reading
  • Hotel / Guest rooms

    Can you keep the luggage sent by Takkyubin?

    It can be stored.
    Please enter the date of stay and the name of your stay in the remarks column of the shipping form before sending.
    HoweverContinue reading
  • Hotel / Guest rooms

    Do you have a spare key?

    One room key is issued for each room.
    For rooms with 1 room and 2 people, if requested
    We will issue a spare key, so please ask.
  • Hotel / Guest rooms

    Does the refrigerator in the room have free space?

    The refrigerator is free to use.
  • Hotel / Guest rooms

    Do you have non-smoking rooms?

    Yes.Available.If you want a non-smoking room, make a reservation only for smoking rooms
    If you can not get it, we will respond to simple deoContinue reading

Reservations/Inquiries

If you have any questions, please contact us.

045-476-0088