Q&A

【Hotel facilities / Equipment】
Do you support internet connection and Wi-Fi?
All rooms have high-speed internet.
High-speed Internet without changing settings from your PC
You can connect for free.
The SSID and passwo…Continue reading
【Hotel facilities / Equipment】
Is there a coin laundry and ice machine?
It is installed on the 3rd floor.
The ice spares are rented at the front desk.
【Meals / Restaurants / Bars】
Do you have breakfast?
A simple breakfast is included for all guests.
(Freshly baked bread,soup,juice,Yogurt,Coffee,Black tea)
*Menus are subject to change.Please …Continue reading
【Access / Parking】
Information on changing the usage time of affiliated parking lot service tickets
Please enjoy the parking lot usage time of 1,000 yen (tax included) per night, which is a special price for guests of affiliated parking lot…Continue reading
【Hotel / Guest rooms】
Is it okay if the check-in time is late?
Check-in time is until 24:00.
Please be sure to contact us after 24:00.
If you do not contact us, we may cancel your request.
【Others】
Courier service
Takkyubin only Kuroneko payment by Kuroneko Yamato Takkyubin.
Customers who wish to pay in advance have Sagawa Express in front of the hotel…Continue reading
【Access / Parking】
Is there a parking lot?
Affiliated parking lots are available on the hotel grounds.(Sakamoto Parking 1,000 yen for 24 hours from warehousing)
*As the parking lot is…Continue reading
【Hotel / Guest rooms】
About mobile charger
Available as rental equipment.
However, the number is limited, so please contact the front desk as soon as possible.
【Hotel / Guest rooms】
Luggage storage before check-in and after check-out.
Yes.Yes, available.
If you arrive earlier than check-in time,
Luggage can be stored at the front desk until check-in.
Luggage can be stored …Continue reading
【Hotel / Guest rooms】
Can you keep the luggage sent by Takkyubin?
It can be stored.
Please enter the date of stay and the name of your stay in the remarks column of the shipping form before sending.
However…Continue reading
【Hotel / Guest rooms】
Do you have a spare key?
One room key is issued for each room.
For rooms with 1 room and 2 people, if requested
We will issue a spare key, so please ask.
【Hotel / Guest rooms】
Does the refrigerator in the room have free space?
The refrigerator is free to use.
【Hotel / Guest rooms】
Do you have non-smoking rooms?
Yes.Available.If you want a non-smoking room, make a reservation only for smoking rooms
If you can not get it, we will respond to simple deo…Continue reading
【Hotel facilities / Equipment】
Do you have a coin laundry?
There is one.
Fare:Washing once 200 yen Dryer 50 minutes 100 yen
【Information on surrounding area】
Is there a convenience store nearby?
1 to 2 minutes walk from the hotel and a mini supermarket
There are several convenience stores.